FAQ
Frequently Asked Questions (FAQs)
What is Hometown Haul?
Hometown Haul is a subscription service that delivers a curated selection of goods from small, local businesses directly to your door. Our focus is on quality, artisanal products ranging from delicious candy baskets to unique home decor.
How does the subscription work?
Choose your preferred category (candy baskets, home decor, etc.) and subscription frequency (monthly, quarterly). Once you subscribe, we handpick and ship a selection of items from our partner small businesses to you. Each box is a surprise, featuring different products every time.
Can I choose the items in my Hometown Haul?
The beauty of Hometown Haul is the element of surprise and discovery. While you cannot choose specific items, you can select the category that interests you, and we'll take care of curating products that delight and surprise you.
How are the small businesses selected?
We have a rigorous selection process to ensure that our partners share our values of quality, craftsmanship, and community. We seek out small businesses that have a unique story and are passionate about their products.
What if I receive something I don’t like?
We hope every Hometown Haul brings you joy, but if there's something you don't like, we encourage you to pass it on to someone who might enjoy it. Due to the nature of supporting small businesses, we do not offer returns on items unless they are damaged upon arrival.
Is shipping included in the subscription price?
Yes, shipping is included in the subscription price for all orders within the continental United States. Additional shipping fees may apply for other areas.
Can I gift a Hometown Haul subscription?
Absolutely! A Hometown Haul subscription makes a thoughtful and unique gift. At check out simply provide the recipient's shipping information instead of your own.
How do I cancel my subscription?
You can cancel your subscription at any time through your account dashboard. Please note that cancellations must be made at least 7 days before your next scheduled shipment to avoid being charged for that month.
Do you offer corporate or bulk subscriptions?
Yes, we do. Hometown Haul can be a wonderful corporate gift or bulk purchase for events and special occasions. Please contact us directly for more information and pricing.
How can my business be featured in Hometown Haul?
We love discovering new partners! If you're a small business interested in being featured, please reach out to us through our 'Contact Us' page for consideration.
Need more help?
If you have questions that aren't answered here, please contact us at support@hometownhaul.com, and we'll be happy to assist you.
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Something Sweet
In the heart of Lake Geneva, WI, lies Something Sweet, a testament to the community's love for artisanal confectionery. This small business thrives on creating handcrafted sweets, each with its own story. Beyond just offering treats, Something Sweet is a celebration of local craftsmanship, where every candy and basket is a nod to the tradition and passion that define this charming town. It's a place where the simple joy of a sweet treat brings people together, highlighting the importance of supporting local artisans in preserving the unique flavors of their community.
Amish Country Popcorn
Lehman's Popcorn originated from a small plot in Berne, Indiana, planted by Roy Lehman in 1965 for his son, Brian. What began as a young boy's project has flourished into a 50-year legacy, deeply intertwined with the family's values and dedication to quality. Specializing in Non-GMO, Kosher-certified popcorn, Lehman's stands as a beacon of sustainable farming practices and a commitment to wholesome, allergen-free snacks. This family-run business is not just about popcorn; it's a story of faith, community, and the enduring American entrepreneurial spirit.
Cypress Linen
Cypress Linen brings a touch of Memphis, Tennessee's soulful heritage to the world of bedding. As a small business, they focus on crafting luxury bed sheets that promise more than just comfort; they offer an experience. With a dedication to quality and sustainability, Cypress Linen represents the intersection of Southern hospitality and the meticulous care that goes into creating a product that's both luxurious and responsible. Their linens are more than just bedding; they're an invitation to experience the warmth and richness of Memphis through the lens of thoughtful craftsmanship and community values.
